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Consumer Finance: Improve borrower experience, reduce costs, and modernize your operations.

On behalf of financial institutions, we deliver mission-critical technology and operations support in lending, credit card servicing, and mortgage that enable firms to minimize cost, decrease risk, and grow their business while enhancing the experience for their end-customers.

Auto Finance

Housing & Mortgage

Student Loans

Card Services

Payment Process Management: Integrated payment processing services and back-office operations designed to improve efficiency.

Gain fast access to cash, reduce cost and improve efficiency. On behalf of our banking and financial service firms, we deliver check, deposit, and invoice payments processing services 24X7, ensuring timely transactions.

  • Amount & Data Entry

  • Data Validation and Processing

  • High-speed OCR Image Capture

  • Inbound source consolidation

  • Update Customer's account receivable systems

  • Deliver consolidated payment information

Collection Services: Improve borrower experience with our array of high-impact collection solutions. 

Our scalable agent teams and innovative digital automation, help lenders operate more efficiently, deliver a better borrower experience and optimize their collections

Agent Services:

  • World-class team with multi-lingual capabilities

  • Industry expertise, QA and call monitoring, expert handling of complex calls with regulatory compliance

  • Outbound/inbound collections, servicing, back-office operations

Online Services:

  • Dialer, text, email, voice, chat, and alert notifications

  • Self-service tools for rapid “self-cure”

  • Payment processing, flexible payment arrangements

  • Portal driven centralized management

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